FAQs

Fun DTF: Frequently Asked Questions

General Questions

  • What is DTF Printing? Direct-to-Film (DTF) printing is a cutting-edge technology that allows for vibrant, high-quality prints on a variety of fabrics. It's perfect for creating unique, personalized designs on t-shirts, hats, bags, and more.
  • How long does it take to receive my order? Most orders are processed and shipped within 2-5 business days. However, during peak seasons, there may be slight delays.
  • Can I track my order? Yes, you will receive a tracking number via email once your order ships. You can use this number to track your package on the carrier's website.
  • What is your return policy? We offer returns for damaged or defective items. Please refer to our Return and Refund Policy for more details.

Design and Customization

  • Can I submit my own design? Absolutely! You can upload your own designs in various file formats. Our team will review your design to ensure it's suitable for printing.
  • Can you help me with design ideas? Yes, our design team can assist you with creating custom designs tailored to your needs. We can help with color schemes, typography, and layout.
  • What file formats do you accept for custom designs? We accept a variety of file formats, including PNG, JPG, and PDF. Please ensure your design has a high resolution for optimal print quality.

Ordering and Payment

  • How do I place an order? You can place an order directly through our website or by contacting us at lxhats@gmail.com.
  • What payment methods do you accept? We accept various payment methods, including credit cards, debit cards, and PayPal.
  • Is my personal information secure? Yes, we take your privacy seriously. We use industry-standard security measures to protect your personal information. Please refer to our Privacy Policy for more details. 

If you have any further questions, please don't hesitate to contact us at lxhats@gmail.com or call us at 262-705-6943.